Stefan Mollman is no longer doing business with Chase and he wants you to join him! Mollman owns the Twilight Exit bar and restaurant in Seattle's central district. Here's what happened to him:
First, he says, Chase secretly lowered his line of credit -- the lifeline of any small business owner. [The bar owner] had just moved the bar, so he was maxed out on his cards. As a result, Chase was able to tell him that his credit rating wasn't good enough to qualify.
"So I said fine; got that fixed. But then they come back and tell me my credit is too good."
[The bar owner] would clear a hurdle, he says, only to find another, even stranger one in his path. Like the forms.
Chase, he says, would send him these pre-filled-out forms. All he had to do was sign.
So sign he did. And just to be safe, [The bar owner] sent the forms back by fax, e-mail, snail mail -- any form of communication he could think of.
"And then they say they're not legible. I'm thinking, 'All I did was sign. How can a signature not be legible?'"
A friend of mine is a Finance Manager at a small local used car lot. They recently signed up for Chase to finance their customers' purchases. He said it is working well...and Chase only charges the car lot (really, the customer) only $750 per car loan (just to agree to do the financing!) + interest!
